Privacy Policy

When you visit, register on, or use the 111bb platform, we may collect the following categories of personal data. In each case, we have identified the lawful basis under which that data is collected and the purpose it serves.

1.1 Data You Provide Directly

The majority of the personal data we hold is provided directly by you when you register for a 111bb account, complete identity verification, make a deposit or withdrawal request, contact our support team, or participate in a promotional offer. You are under no obligation to provide this information, but without it we may be unable to create or maintain your account or process your transactions.

1.2 Data We Collect Automatically

When you access the 111bb platform — whether via a desktop browser or mobile device — we automatically collect certain technical and usage data. This includes your IP address, device identifiers, browser fingerprint, and behavioural data such as which games you play and how long your sessions last. This data is collected using cookies and similar tracking technologies, which are explained further in the Cookies & Tracking section of this policy.

1.3 Data From Third Parties

In certain circumstances, 111bb may receive data about you from third-party sources. These include:

• Payment processors (e.g., bKash, Nagad, Rocket, Upay) — transaction confirmation and wallet verification data.
• Identity verification providers — results of automated KYC checks where we use third-party verification services.
• Fraud prevention and anti-money laundering databases — screening results for regulatory compliance purposes.
• Game providers (e.g., Pragmatic Play, Evolution Gaming, Spribe) — game session data, bet amounts, and outcomes associated with your account.

Data received from third parties is handled in accordance with this Privacy Policy and is used only for the purposes described above.

111bb uses the personal data we collect for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the original purpose for which it was collected. Below is a comprehensive account of how your data is used across the 111bb platform.

2.1 Providing and Operating Our Services

The primary use of your personal data is to deliver the services you have requested — creating and maintaining your account, processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, allowing you to place bets on cricket, BPL, IPL, and other sporting events, and enabling you to play casino games including slots, live dealer tables, and crash games. Without this processing, we cannot operate your account.

2.2 Identity Verification and Fraud Prevention

111bb is required to verify the identity of all registered players as part of our KYC obligations. We use your identity data to confirm that you are who you say you are, that you are 18 years of age or older, and that your payment accounts are registered in your own name. We also monitor account and transaction activity to detect and prevent fraud, money laundering, bonus abuse, and other prohibited activities. Where suspicious activity is detected, your data may be shared with relevant authorities as described in the Data Sharing section.

2.3 Responsible Gaming

111bb uses your usage data — including session frequency, session duration, betting patterns, and deposit history — to monitor for indicators of problem gambling. Where our systems or support team identify a pattern of behaviour that may indicate a gambling-related problem, we may proactively reach out to offer responsible gaming tools such as deposit limits, cool-off periods, or self-exclusion. This processing is carried out in your interest and in accordance with our responsible gaming obligations.

2.4 Communications

We use your contact data to send you essential account communications including deposit confirmations, withdrawal status updates, security alerts, and changes to our terms or policies. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.

With your separate consent, we may also send you promotional communications about bonuses, new games, seasonal offers (such as Eid or Pohela Boishakh promotions), and other 111bb news. You can withdraw your consent to receive promotional communications at any time by contacting our support team.

2.5 Platform Improvement and Analytics

We use aggregated and anonymised usage data to understand how players interact with the 111bb platform, which games are most popular, where technical issues arise, and how the user experience can be improved. This analytics processing does not involve decisions made solely on the basis of your individual data and does not affect your account in any direct way.

111bb does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually bound to handle it securely and in accordance with applicable data protection standards.

3.1 Service Providers and Technology Partners

To operate the 111bb platform, we engage third-party service providers who process personal data on our behalf. These include:

• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — these providers receive session data necessary to run the games you play, including your account identifier, bet amounts, and game outcomes.
• Payment processors: bKash, Nagad, Rocket, Upay, and partner banks — these providers receive the minimum data necessary to authorise and settle your financial transactions.
• Identity verification providers: Third-party KYC and document verification services that process your identity documents to confirm your age and identity.
• Cloud infrastructure and hosting providers: 111bb's platform data is hosted on secure cloud infrastructure. Our hosting providers act as data processors under contractual data processing agreements.
• Customer support platform providers: Live chat and ticket management systems used by our support team to communicate with players.

All third-party service providers are selected on the basis of their security standards and are contractually prohibited from using your data for any purpose other than providing services to 111bb.

3.2 Legal and Regulatory Disclosures

111bb may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required or permitted by applicable law, including in response to a lawful request, court order, or as part of an anti-money laundering or fraud investigation. We will notify you of any such disclosure where we are legally permitted to do so.

3.3 Business Transfers

In the event that 111bb undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will take reasonable steps to ensure that the acquiring entity treats your data in a manner consistent with this Privacy Policy, and we will notify you of any material change to data controller before it takes effect.

111bb uses cookies and similar browser-based technologies on our website and platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, keep your session secure, and understand how you use our platform.

4.1 Types of Cookies We Use

4.2 Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block all cookies, block third-party cookies only, or clear stored cookies at any time. Please note that disabling strictly necessary or security cookies may prevent you from logging in or using core platform features. Instructions for managing cookies in common browsers are available via each browser's help documentation.

4.3 Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal that instructs websites not to track browsing behaviour across sites. 111bb currently does not alter platform behaviour in response to DNT signals, as no industry standard for DNT compliance has been widely adopted. We remain committed to transparency about our tracking practices as described in this section.

111bb retains personal data only for as long as is necessary to fulfil the purposes for which it was collected. The following table outlines our standard retention periods by data category.

5.1 Deletion and Anonymisation

When a retention period expires, 111bb will either securely delete your personal data or anonymise it so that it can no longer be associated with you as an individual. Anonymised data may be retained indefinitely for statistical, research, and platform improvement purposes without restriction, as it no longer constitutes personal data.

5.2 Retention After Self-Exclusion or Account Closure

If you self-exclude or request account closure, 111bb is required by responsible gaming obligations to retain a record of your self-exclusion for the duration of the exclusion period and beyond, so that we can prevent you from re-registering during the excluded period. This retention is in your interest and is a fundamental part of responsible gaming compliance.

As a player on the 111bb platform, you have a number of rights with respect to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable requests within 30 calendar days of receipt.

6.1 How to Submit a Privacy Request

To exercise any of the rights listed above, send a written request to [email protected] with the subject line "Privacy Rights Request". Please include your registered mobile number or email address so that we can verify your identity before processing the request. We will not charge a fee for handling routine requests, although we reserve the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive.

6.2 Withdrawing Consent

Where our processing of your data is based on your consent (for example, sending you promotional emails about 111bb offers), you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of any processing that took place before the withdrawal.

111bb takes the security of your personal data seriously. We have implemented a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. While no system can guarantee absolute security, we continuously review and enhance our security practices to maintain an appropriate level of protection.

7.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your browser or mobile device and the 111bb platform is encrypted using SSL/TLS protocols, preventing interception during transit.
• AES-256 Encryption at Rest: Sensitive stored data — including identity documents, payment details, and account credentials — is encrypted at rest using AES-256, one of the strongest encryption standards available.
• Two-Factor Authentication (2FA): 111bb supports and encourages the use of two-factor authentication on player accounts to provide an additional layer of login security beyond a password alone.
• Firewall and Intrusion Detection: Our platform infrastructure is protected by enterprise-grade firewalls and intrusion detection and prevention systems (IDS/IPS) that monitor for and respond to suspicious network activity in real time.
• Secure Payment Processing: All financial transactions processed through 111bb are handled via certified payment processors. 111bb does not store full payment card numbers or mobile banking PINs on our own servers.
• Regular Security Audits: 111bb conducts periodic security assessments, including vulnerability scanning and penetration testing, to identify and address potential weaknesses in our systems before they can be exploited.

7.2 Organisational Security Measures

• Access Controls: Access to personal data within 111bb is restricted on a need-to-know basis. Staff are granted only the minimum level of access required to perform their duties, and all access is logged and subject to audit.
• Staff Training: All 111bb personnel who handle personal data receive regular data protection and security awareness training to ensure they understand their responsibilities and follow our internal data handling policies.
• Data Processing Agreements: All third-party service providers who process personal data on our behalf are required to sign data processing agreements that bind them to appropriate security standards and restrict how they may use the data.
• Incident Response: 111bb maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to affected individuals, we will notify those individuals and relevant authorities as required by applicable law.

7.3 Your Role in Account Security

While 111bb takes extensive steps to protect your data on our end, the security of your account also depends on the actions you take as a player. We strongly recommend that you:

• Use a strong, unique password for your 111bb account that is not used on any other platform.
• Enable two-factor authentication if available on your account.
• Never share your account credentials, login OTP, or password with any third party, including anyone claiming to be 111bb staff — our team will never ask for your password.
• Log out of your account after each session, especially when using a shared or public device.
• Contact support immediately at [email protected] if you notice any unauthorised activity on your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 111bb handles your personal data, please do not hesitate to contact us using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

8.1 General Privacy Enquiries

For general questions about this Privacy Policy, how your data is used, or to exercise any of your privacy rights as described in Section 6, please contact the 111bb support team:

• Email: [email protected] (plain text — not a clickable link)
• Subject line: Use "Privacy Policy Enquiry" or "Privacy Rights Request" so your message is directed to the correct team.
• Response time: We aim to acknowledge all privacy enquiries within 3 business days and provide a substantive response within 30 calendar days of receipt.
• Platform: You may also raise a privacy concern via the live chat function within the 111bb platform when logged in to your account.

8.2 Data Protection Officer

111bb has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with data protection obligations and serving as the primary point of contact for data subjects who wish to exercise their privacy rights or raise data protection concerns. The DPO can be contacted directly at [email protected] with the subject line "FAO: Data Protection Officer".

8.3 Updates to This Privacy Policy

111bb reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players via a prominent notice on the platform and, where appropriate, via a direct communication to the email address or mobile number associated with your account.

The effective date displayed at the top of this policy and in the hero section above will be updated each time a revision is published. We encourage you to review this Privacy Policy periodically to stay informed of how 111bb protects your data. Continued use of the platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

8.4 Children and Age Restriction

The 111bb platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a person under 18 has provided personal data to us, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 111bb platform, please notify us immediately at [email protected].